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Information you’ll need to have ready

You should have the following information to hand before you begin your application.

We’ll ask you for information about:

  • your business
  • the people in control of the business
  • staff training and qualifications
  • bank accounts for handling client money
  • professional indemnity insurance
  • If your application is delayed you run the risk of paying a higher fee

You can start your application even if you do not have everything to hand, but you may also need to carry out some tasks in advance.

About your business

You'll need to give details of:

  • core business (or head office) address and contact details
  • the type of business you operate (for instance sole trader, limited company)
  • professional indemnity insurance
  • client money protection insurance and client bank accounts, if you hold or handle client money
  • current memberships of professional or industry bodies
  • revoked or refused memberships of professional or industry bodies
  • certain criminal offences and breaches of legislation found against your business

About the people in control of the business

You'll be asked for names and email addresses of anyone in control of your business. This will be one or more of the following:

For partnership, company or body, you'll be asked for:

  • Any organisations or individuals (such as managing directors, partners, co-owners) who own 25% or more of your business.
  • The most senior individual in your organisation (e.g. the owner, director). If your business does not have one, please nominate one of your senior individuals.
  • Any individuals or organisations who are (or will be) directly concerned with the control or governance of your business’s letting agency work.

If you are a sole trader you'll be asked for names and address for

  • you
  • any other individuals or organisations who are (or will be) directly concerned with the control or governance of your business’s letting agency work

We email those 'named persons' with a link to a secure area to provide some personal information. Find out more about email notifications at About the application system.

Staff in your business who need to be qualified

You'll be asked for the names and email addresses of who require the relevant qualification.

Find out what you'll need to prepare before you can complete your application.